Motion Healthcare Manuals & User Guides

Motion Healthcare is a UK-based provider of mobility aids dedicated to enhancing the daily lives of individuals with limited mobility. The company offers a diverse range of products known for their durability, comfort, and innovative engineering. Key product lines include the Photon series of carbon fibre electric wheelchairs, the Xplorer and Evolite mobility scooters, and various dual-motor riser recliner chairs.

Motion Healthcare emphasizes safety and user satisfaction, designing lightweight, foldable, and robust devices suitable for both indoor and outdoor use. Their products are distributed through a network of partners, focusing on delivering reliable transportation and seating solutions that support user autonomy and ease of use.

• How often should I charge my Motion Healthcare scooter batteries?

  New batteries must be charged fully (approximately 24 hours) prior to first use. Regular charging is recommended to prolong battery life; when not in use, ensure batteries are fully charged at least every 4-6 weeks to prevent permanent damage.

• What is Freewheel mode and how do I use it?

  Freewheel mode releases the motor brakes, allowing the device to be pushed by hand. It is engaged via levers usually located at the rear of the powerchair or scooter. Never engage Freewheel mode on an incline or while the device is turned on.

• Who should I contact for warranty claims or repairs?

  Motion Healthcare products are sold through partners who hold the warranty agreement with the end user. For repairs, spare parts, or warranty claims, please contact the company or dealer from whom you purchased the device.

• Can I drive my scooter or powerchair on a gradient?

  Yes, but do not exceed the maximum recommended incline angle specified in your product specifications. When climbing, keep the device moving; when descending, use a low speed. Never drive across a slope or place the device in Freewheel mode on a gradient.