Nivian Manuals & User Guides

Nivian is a consumer technology brand dedicated to making home security and smart automation simple and accessible for everyone. Born from the experience of a leading group of companies in the professional security sector, Nivian designs products that prioritize ease of use without compromising on reliability. The brand's portfolio includes a wide range of smart devices such as dual-lens WiFi surveillance cameras, video door entry systems, alarm kits, and smart relays for lighting and appliance control.

Focused on the DIY (Do-It-Yourself) market, Nivian devices typically utilize the Tuya Smart or Smart Life mobile platforms, allowing users to integrate their security apparatus with other smart home gadgets seamlessly. Whether it is monitoring a property remotely, automating garage doors, or managing energy usage via smart plugs, Nivian aims to provide peace of mind through interconnected technology backed by European support standards.

• Which mobile app is compatible with Nivian devices?

  Most Nivian smart home products are compatible with the Tuya Smart or Smart Life applications, available on iOS and Android.

• How do I reset my Nivian camera?

  Reset procedures vary by model, but generally involve holding down the physical reset button on the device for 5-10 seconds until a voice prompt or LED indicator confirms the reset.

• What is the warranty period for Nivian products?

  Nivian typically offers a 24-month limited warranty from the date of purchase, covering lack of conformity and manufacturing defects within the European Union.

• Does Nivian support 5GHz WiFi?

  Many Nivian smart devices require a 2.4GHz WiFi network for initial setup and operation. Dual-band routers should be configured to allow connection to the 2.4GHz band.

• How can I contact Nivian support?

  You can contact Nivian customer support via email at support@nivianhome.com or through the contact section on their official website.