i-tec Manuals & User Guides

i-tec Technologies sro is a European manufacturer known for its comprehensive range of computer connectivity accessories. Established in the Czech Republic, the brand focuses on enhancing the functionality of laptops, tablets, and desktops through innovative docking stations, graphic adapters, hubs, and chargers.

Their extensive portfolio caters to both professional and home office environments, offering broad compatibility with Windows, macOS, Android, and Linux systems. i-tec is particularly recognized for its versatile USB-C and Thunderbolt solutions that simplify workspace management and data transfer.

• Where can I download drivers for my i-tec docking station?

  Drivers for most i-tec products, particularly LAN and audio adapters, can be downloaded directly from the 'Setup' or 'Manuals, drivers' section of the official i-tec website at i-tec.pro/en/setup/.

• Does my i-tec dock support multiple monitors on macOS?

  macOS does not support Multi-Stream Transport (MST) technology. Consequently, most standard USB-C docks will display a mirrored image on extended monitors when used with a Mac. For multiple independent displays on macOS, you typically need a Thunderbolt 3/4 or DisplayLink-based docking station.

• Why is my connected laptop not charging via the docking station?

  Ensure that your laptop supports USB-C Power Delivery (PD) and that you are using a power adapter with sufficient wattage connected to the dock's PD input port. Some docks consume approx. 15W internally, reducing the power available to the laptop.

• How do I reset the docking station if it stops responding?

  If you encounter connectivity issues, disconnect the USB-C cable from your laptop/tablet and remove the power adapter from the docking station. Wait approximately 10 seconds before reconnecting everything to reset the internal controller.